Website users


This privacy notice describes how personal data is used when visiting this website.

Who is the controller of your personal information?

For the purposes of this Global Privacy Notice, Ipsen Pharma SAS, headquartered at 65, quai Georges Gorse – 92100 Boulogne-Billancourt, France, and its affiliates, are data controllers for the personal data processing described (referred to as Ipsen, we or us in this notice).

Ipsen is an international group of companies. As our headquarters are based in France, this notice is based on GDPR. For information related to Ipsen activity in your country and adherence to local privacy laws, please refer to the Privacy Notices on your country’s Ipsen website, which can be accessed via

What personal information do we collect about you?

We only collect the minimum amount of personal data we need to run this website, manage security, track usage and manage users.

If you submit a contact us form, or sign up for further contacts or a newsletter, we will collect basic information to manage your request, such as:

  • Name
  • Email address
  • Role or job title
  • Country
  • Your query

This website also collects data using cookies or other tracking technology. Through this we collect technical data, such as IP address, type of browser used, operating system, domain name and where visitors have come to the website from. We also collect information about the pages visited by users on the web, access time and time spent on each page, analysis of the internal path and other parameters relating to the user’s operating system and IT environment. Such technical data are collected and used in an aggregated form to help us to manage and improve the website.

When you interact with us on social media, you might provide us with some information from your social media profiles such as your name, email address or social media identifiers. See the Cookie Policy for the website you are visiting for more information.

Why are we allowed to collect and use your personal information?

Article 6 1 (f) Legitimate interestsWe will process personal data in Ipsen’s legitimate interests to:
– maintain and monitor this website
– ensure the website are functions properly
– maintain the security and integrity of the website
– respond to your requests or enquiries
– perform website analytics and measure website performance for audits or monitoring

Where necessary, personal data may be used in Ipsen’s legitimate interest to determine liability in the event of alleged IT or electronic crimes that cause damage to the website.
Article 6 1 (c) Legal obligationsWe have a legal obligation to keep informed of any side effects, or adverse events or quality issues with our products. So, if you provide us with information about this via a website form, we will process this information on the basis of that legal obligation. There is a full privacy notice related to this on our privacy page.
Article 6 1 (a) ConsentBefore we can use certain types of ‘optional’ cookies or similar tracking technology, we will ask for your consent.

Where do we get your personal data from?

We collect any personal data entered when you submit a web from on this website directly from you.

We will collect some personal data indirectly, through the use of cookies and similar technologies. Please see the Cookie Policy for this website for more information.

With whom do we share your personal information?

Ipsen may need to share your personal data with the following authorised third parties:

  • Ipsen and its affiliates
  • Selected suppliers, service providers or vendors acting upon Ipsen’s instructions for website hosting, data analysis, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, auditing, etc.
  • Legal or administrative authorities: as required by applicable laws including laws outside your country of residence
  • Potential acquirers and other stakeholders in the event of a merger, legal restructuring operation such as, acquisition, joint venture, assignment, spin-off or divestitures

Your personal data will not be sold, shared or otherwise distributed to third parties without an appropriate legal basis, or where we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

How long do we keep your personal information?

We will only retain your personal information in order to meet our operational needs and to comply with legislative requirements for retention in line with Ipsen’s retention policies. Any personal data collected from cookies or similar technologies will only be retained for 13 months.

Links to other websites

When visiting this website, you may also be able to use links to go to other websites, or you may be directed to other websites hosted by third parties. Ipsen is not responsible for how any third-party websites use your personal data, please review the privacy policies of those websites before providing any of your information.

Social media links

To make it possible to incorporate Social Network functions directly within our website (e.g. the “Like” function on Facebook, the “Follow” function on Twitter), some special tools named social plug-ins might be present on our website. All the social plug-ins are marked by the respective social network logo. When you interact with a social plug-in presents on our website (e.g. by clicking the “Like” button) or leaving a comment, the corresponding information is sent by the browser directly to the social network platform (in this example, Facebook) and recorded by it. Please consult the privacy policy of the social network if you would like to have more information about how that platform processes your personal data as well as for details of how to exercise your rights.

Cookies and similar technologies

This website use cookies and similar technologies (“cookies”). Cookies are small data files which are placed on your computer, smartphone or other device. When you enter the website, you can:

  • Accept the use of cookies; or
  • Refuse the use of cookies; or
  • Set your cookies preference.

Please consult our Cookies Policy on the website, for more information.

How do we protect your personal information?

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Ipsen and its third-party service providers have put in place appropriate physical, electronic, and organizational procedures to safeguard and secure the information we collect.

Transfer of personal data outside of your home country?

We work all over the world. Therefore, personal data may be processed, accessed, or stored in a country outside the country where you are located, which may not offer the same level of protection of personal data as your home country.

When we transfer personal data to external companies in other countries, or across our International Ipsen entities, we will protect personal data by putting in place appropriate contractual agreements. When we transfer personal data from Ipsen companies in the European Economic Area (“EEA”) to a third country without an adequacy decision from the EU Commission, we will do so on the basis of standard contractual clauses approved by the European Commission. Similarly, we will protect personal data transfers from other countries including the UK and Switzerland using appropriate contractual clauses approved by the relevant authorities in those countries.

What are your rights regarding your information?

You may have the following rights regarding your information depending on the circumstances and applicable legislation:

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Contact information

  • If you would like to exercise any of these rights, please use this form.
  • If you would like to ask us about how we handle your personal data, you can contact our Global Privacy team by contacting

If you are not satisfied with how Ipsen is handling your personal data, or you think that our processing is not compliant with data protection laws you have the right to complain to the relevant data protection supervisory authority.

Ipsen’s lead authority in the EU is the Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07, FRANCE.

Contact details for data protection authorities in other European countries can be found here:

Our Members | European Data Protection Board 

For other countries, please refer to the local Ipsen website for details.

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