Through their initiatives, Human Resources are also committed to improving individual and collective performance, which has led to the review of the Individual performance Approval process (IPAP).
This annual individual performance assessment is a key process as it serves to recall and clarify the Group’s strategy and helps to transform Group objectives into individual objectives. In 2008, the assessment process was modified, adding two new levels of targets, both short-term and long-term. In addition behavioural skills criteria have also been introduced: accountability, teamwork, continuous improvement, and acting responsibly. The next step will enable each employee to determine a personal and professional development plan with his/her manager aimed at accompanying the employee in order to respond to his/her needs in terms of long-term career advancement.

Each employee is assessed as regards 4 required behaviours:

• Accountability
• Teamwork
• Continuous improvement
• Acting responsibly